Privacy Policy

TK MEDIA ("we", "us", "our") is a software studio based in Luxembourg. We build custom websites, web applications, and AI automation solutions.

Data Controller: Tun Keltesch, TK MEDIA
Contact: contact@tkmedia.lu

We collect the following personal data:

• Contact form submissions: name, email address, company name, phone number (optional), and message content.
• Project brief submissions: name, email, company details, project requirements, and budget range.

We process your personal data for the following purposes:

• To respond to your enquiries and project briefs.
• To provide you with a quote or proposal.
• To deliver our services under a contract.
• To send follow-up communications related to your project.

Legal basis (GDPR Art. 6): We process your data based on (a) your consent when submitting a form, (b) the necessity to perform a contract, and (c) our legitimate interest in responding to business enquiries.

Your data is transmitted securely via HTTPS and processed through our email provider (Resend). We do not store personal data in a database. Form submissions are delivered directly to our business email.

We retain your data only as long as necessary to fulfil the purpose for which it was collected, or as required by law.

We use the following third-party services:

• Resend — for delivering email notifications from form submissions.
• Vercel — for hosting our website.

These services may process your data outside the EU. Each provider maintains appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data is protected.

Our website does not currently use tracking cookies or analytics cookies. We only use essential cookies required for the website to function. If we introduce analytics or tracking tools in the future, we will update this policy and implement a cookie consent mechanism as required under GDPR.

Under the General Data Protection Regulation, you have the right to:

• Access — request a copy of your personal data.
• Rectification — correct inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interest.

To exercise any of these rights, email us at contact@tkmedia.lu. We will respond within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD), the supervisory authority in Luxembourg.

Website: cnpd.public.lu

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.